![]() Why have I not received any order confirmation details? So don’t panic if you don’t receive all of your items at once…they are on the way You may receive one item before the next. We have a large assortment of products not stocked in the house when you order multiple items at a time, they may be shipped separately so they get to you faster. I ordered 2+ items, but only received one… where’s my order? When the package is scanned into their system, tracking events will populate on the tracking page. If you attempt to track your package and there is no information available that just means the carrier has not processed your package yet. ![]() You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 2-4 days for the carrier to scan your package into their system. Missing apartment, building, floor, or unit number.cannot be held responsible for delays caused by unforeseen or uncontrollable events such as: ![]() Our shipping partners do their best to ensure you receive your package on time, however occasional delays do occur. *This doesn’t include our 2-7 day processing time. – Estimated Delivery: 14 – 21 days* (in regular seasons) excluding Sunday or more depends on holiday seasons.
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